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Change your career Leicester

Careers at Hastings Direct

Interested in joining us, but not sure where to start? As a successful and growing insurance provider we've got your career opportunities covered. Check out our teams and roles to find the right one for you.

Search & apply

Graduate jobs at Hastings

Find out more about our new Leicester office!

We’ve had our doors open in Leicester for a little while now and due to the success and growth of the office, we wanted to highlight to you just what we have to offer!

Employment opportunities

Develop your skills at Hastings Direct

We know how frustrating it can be when you're looking for work but don't have the required experience. Here at Hastings Direct, we know there are many talented individuals out there looking for their first step in a great career. That's why, for our customer facing roles, we offer a full training programme and it doesn't end after induction. You can also do an apprenticeship or study for a professional qualification and if you want to do further professional study, then we may be able to offer sponsorships. See an overview of our customer service training programme here.

Careers at Hastings Direct

Paul's career at HastingsOur colleagues and customers are at the heart of every decision we make. We have ambitious plans for the future so we're always looking for talented people to join our Hastings Direct family and help us achieve our goal — to “protect 1 in 10 by 2020”.

At Hastings Direct, you'll be joining a culture where your personal experience, ideas and thinking is rewarded — in short, a place where you can contribute and thrive. Whether it’s learning on the job or looking ahead to where you want to be, we've got you covered. Explore our teams and roles and see how you can make a difference at Hastings Direct.

Three steps to your next role

Applying to Hastings Direct is refreshingly straightforward. There are just three key steps to finding your next career challenge:


Step 1 of your career journey Once you decide on the role you want to apply for, you'll need to set up an account on our online application system. You can revisit the site and review your applications's status at any time.
You'll need to provide us with some personal details, answer some questions and you'll have the opportunity to upload your CV.

Getting to know you

Step 2 of your career journeyIf your online application is successful, we'll contact you for a telephone interview. This will give us a clear understanding of your skills and why you've applied for the role.

Meeting up face to face

Step 3 of your career journeyThis stage involves formal interview(s) usually with a leader from the business area. We may also ask you to complete an assessment or questionnaire to give you the best chance to demonstrate your skills.
Once the interview process is over, we'll tell you the outcome in a straightforward way.

We have included some interview tips and advice for you. You can also find our important contact numbers or print out a route map here.

Featured roles
The "Hastings Way"

Hastings Direct principles

Launched in 1997, we began life as a UK broker providing private car insurance policies and related products. We've since extended the product range to include much more — including home, bike and van insurance and a wide range of additional products and services.

It’s our attitude and the way we run our business that makes a difference. All of our actions and decisions are based on our colleagues, customers, company and community – in short the 4Cs. Getting it right for our colleagues is always our first step. Achieve that and well, you probably know the rest – happy customers and a successful company that's an active member of the community.

Hastings Direct rewards

Core benefits:

  • Pension scheme with company matched contributions
  • Annual leave entitlement
  • Participation in a discretionary bonus scheme
  • Income protection
  • Life assurance
  • Colleague assistance programme

Voluntary benefits (with great discounts):

  • Health assessment
  • Health screening
  • Healthcare cash plan (with company contribution)
  • Exclusive discounts and cashback at over 1,800 retailers
  • Child care vouchers
  • Travel Green (lift share, rail discounts and cycle scheme)
  • Great discounts on Hastings Directs’s products

Our offices are in Bexhill, Newmarket and Leicester. We also have a small team based in Gibraltar.

Teams at our various locations

Departments Bexhill Newmarket Leicester Gibraltar
Contact centres
Customer service
Operations support
Insurance services (Insight, anti-fraud, legal etc.)
Actuarial teams
Finance, marketing, commercial, IT, HR, etc.

Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex TN39 3LW. Registered in England and Wales no. 3116518. Calls to Hastings will be charged at their standard rates unless it is part of your calling plan.